Premium Tech Support
Expert Tech Support to Keep Your Business Running Smoothly
Tech is amazing… until it isn’t.
One day, everything is running fine. The next, your website crashes, your funnel stops working, or your automation glitches right before a big launch.
You don’t have time to troubleshoot, sit on hold with tech support, or search for a quick fix on Google.
That’s where we come in.
At Novelyn & Co., we offer ongoing, expert tech support to keep your systems running seamlessly—so you can focus on running your business, not fixing tech problems.
No more tech stress. Just reliable, expert support whenever you need it.
Why You Need Premium Tech Support
A business that relies on tech needs expert support to:
- Save hours of frustration—no more wasting time trying to fix issues yourself
- Ensure your systems run smoothly—so tech never slows you down
- Prevent costly downtime—because every tech issue means lost revenue
- Keep everything updated & optimized—so your business operates at peak performance
- Get quick expert help when things go wrong—no waiting days for a response from customer support
If tech problems are slowing you down, it’s time to stop troubleshooting and let the experts (that’s us 😉) handle it.
WHAT YOU CAN ENJOY?
We’re your on-call tech team, ensuring that all your business systems run smoothly.
WordPress Website Maintenance & Support
We keep your website secure and running smoothly with bug fixes, security updates, plugin maintenance, and speed optimization.
Funnel & Automation Troubleshooting
Broken automations or failing email sequences? We fix integration issues, troubleshoot tech glitches, and ensure your funnel operates without hiccups.
CRM & Email Marketing Support
We resolve issues with email sequences, segmentation, automation triggers, and CRM integrations to keep your marketing running smoothly.
Booking, Payment & Membership Support
We ensure your checkout pages, membership sites, and scheduling tools work seamlessly, so your clients never experience tech frustrations.
Tech Integration & API Support
We handle Zapier automations, third-party integrations, and API connections so all your business tools sync and function efficiently.
On-Demand Tech Support & Quick Fixes
Sometimes, you just need an expert to jump in and fix things—fast.
Who Is This For?
Our Premium Tech Support service is perfect for:
- Coaches & Consultants who rely on tech to run their business but don’t want to manage it themselves
- Course Creators who need smooth automations, working funnels, and a seamless student experience
- Service Providers who want reliable, expert support without hiring an in-house tech team
- Entrepreneurs who are tired of wasting time on tech issues and just want things to work
If you need a reliable tech team in your corner, we’ve got you covered.
Investment starts at: $850
Up To 10 Hours/Month Support
Need more hours or a custom support plan? Let’s chat! We can create a tech support package tailored to your business.
How Our Tech Support Works
We offer ongoing, premium support on a monthly retainer basis
Say Goodbye to Tech Headaches—We’ve Got You Covered
You don’t need to be a tech expert to run a successful business—you just need the right team behind you.
Investment starts at: $850
COMMITMENT: Up To 10 Hours/Month Support
*We require at least 3-month commitment
Let’s keep your systems running smoothly, so you can focus on growth, not glitches.
Frequently Asked Questions (FAQs)
Got questions? We’ve got answers! Below are some of the most common questions we get about our services. If you don’t see your question here, feel free to reach out—we’re happy to help!
We aim to respond to all support requests within 24-48 hours, depending on the urgency. Can be faster. depending on our availability.
Our monthly support plans are designed for ongoing maintenance, but we do offer one-time troubleshooting services. Let’s chat about what you need!
Unused hours do not roll over, but we ensure you get value every month through proactive maintenance, updates, and optimizations.
We will let you know and give you an option. You can either purchase a prepaid credit with a minimum of 2 hours ($90/hour) or you can move to the next higher plan (if you think you need more support than you initially plan).
We support a wide range of business tools, including:
✔ WordPress, Kajabi, Thinkific, Kit, Keap, HighLevel, Vbout, ThriveCart, ClickFunnels, Kartra, ActiveCampaign, Mailerlite, ConvertKit, Zapier, Stripe, PayPal, Calendly, Acuity, and more.
If you use a platform not listed, let’s chat—we can likely support it!
Yes! If you need urgent support (such as a website crash or funnel issue during a launch), we provide priority troubleshooting services.
