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Start Your Enquiry
Start Your Enquiry
03 • Grow

Premium Tech Support

Ongoing technical care from someone who already understands your business.

Keep your systems maintained, improve what is already working, and get dependable help when something needs updating or fixing—without searching for a new specialist each time.

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Explore Ongoing Support
  • Reserved monthly support
  • 3-month initial commitment
  • Starting at $1,200 USD/month
Is this the right fit?

Your systems are working. They also need consistent care.

This service is designed for established businesses with existing systems that need ongoing updates, maintenance, troubleshooting, and thoughtful improvements.

You are not hiring someone who starts from zero with every request. Over time, I build a working knowledge of your platforms, processes, priorities, and client journey.

The Difference

Instead of

Explaining your setup to a new person whenever something changes

You have

A dependable technical partner with context, continuity, and reserved capacity

Practical support that grows more efficient as we work together
What ongoing support may include

Care for the connected systems behind your business

Your service agreement confirms the platforms and support areas included. Requests may span a practical mix of maintenance, improvements, and troubleshooting.
01

CRM & pipeline updates

Maintain fields, stages, tags, records, pipelines, and the processes that keep client data useful.

02

Automation improvements

Update workflows, email sequences, triggers, conditions, and follow-up as your business evolves.

03

Funnels & website edits

Make focused updates to landing pages, funnels, website content, forms, and connected elements.

04

Forms & calendars

Adjust forms, booking calendars, notifications, routing, and the automations connected to them.

05

Integrations & maintenance

Keep connected platforms working together and address practical integration issues as they appear.

06

Troubleshooting & fixes

Investigate bugs, unexpected system behaviour, and technical issues within the supported setup.

How support works

A clear request queue that keeps work moving

Support is delivered continuously throughout the month. The active-request limit protects focus, while allowing the next priority to move forward as soon as space opens.

01
Submit your request
Send the details, desired outcome, relevant links, and any deadline through the agreed request channel.
02
I review and prioritize
I confirm the request, ask any necessary questions, and place it within your active support queue.
03
The work is completed
Requests move forward continuously throughout the month, with progress and completion updates kept clear.
04
Submit what is next
As active requests are completed, new requests can enter the queue without starting a new engagement.
Choose the right level of care

Support shaped around pace, priority, and involvement

The right level depends on how frequently your systems change, the speed your requests require, and whether you need implementation support only or a more strategic technical partnership.
Starting level

Essential Support

Reliable ongoing maintenance, troubleshooting, and continuous improvements for established systems.

  • Up to 3 active requests at a time
  • Typical turnaround: 1–2 business days
  • Requests completed continuously each month
  • Periodic system health review
Starting investment

$1,200 USD/month

Three-month initial commitment
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Faster-moving needs

Priority Support

For businesses that need a higher level of responsiveness, more active support capacity, or regular launch-related assistance.

  • Higher-priority request handling
  • Faster response expectations
  • Broader monthly support needs
  • Scope tailored to the business
Investment

Custom

Based on required access and pace
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Deeper partnership

Strategic Support

For businesses that need ongoing implementation plus regular planning and technical guidance across evolving priorities.

  • Ongoing systems planning
  • Proactive technical recommendations
  • Priority implementation support
  • Custom service level and capacity
Investment

Custom

Designed around your requirements
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Clear support boundaries

Ongoing support works best with a defined service lane

Your agreement will identify the supported platforms, request channel, active-request limit, response expectations, availability, review cadence, and anything that requires separate project scoping.

  • If a genuine urgent issue arises — such as a website outage — Essential clients may request expedited handling for an additional fee, subject to availability.

Well suited to ongoing support

  • Updates, maintenance, troubleshooting, and small enhancements
  • Improvements to existing workflows, pages, emails, forms, and integrations
  • Practical optimization within the supported systems
  • Technical guidance related to active requests

May require separate scoping

  • Complete platform migrations or major system rebuilds
  • Large new funnels, launches, websites, or course builds
  • Brand strategy, copywriting, graphic design, or advertising
  • Third-party fees, subscriptions, or platform outages
Ready for dependable ongoing support?

Give your systems the care they need to keep up with your business.

Tell me about your current platforms, the support you need most often, and what you would like ongoing technical care to make easier.

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